Since our company is offering non-tangible, irrevocable goods we do not issue refunds after work on the project has commenced or after the "product" is delivered, which you are responsible for understanding upon purchasing. At the outset of each project, we try to develop a clear picture of your needs prior to commencing work. Please make sure that you've carefully reviewed your project's outline, understand what services are going to be delivered and how.
That said, your satisfaction is our paramount concern. If for any reason you are not happy with your service or project, please contact us immediately. We will make every effort to make it right.
If you have questions about our policies, please let us know.